Aon

1 day ago

Account Manager II - Hybrid/Boston, MA

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Last checked: 3 hours agoStatus: Live

Job Summary

Own day-to-day service delivery for an assigned book of commercial risk business by partnering with Account Executives and managing client renewal cycles. Coordinate information flow between clients, account teams, and internal partners, handle open items and ad-hoc requests, and draft stewardship reporting materials. Oversee billing and invoicing follow-ups in collaboration with Premium Accounting, resolve issues, and support coverage inquiries and endorsement requests.

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with Account Executives on an assigned book of business, manage day-to-day service processes and outputs, and support strategic client initiatives.
•Run and monitor each client’s renewal cycle to ensure a positive, productive client experience.
•Handle client open items and ad-hoc requests; gather and analyze data to draft stewardship report elements and presentations.
•Serve as a primary point of contact with Aon Client Services (ACS) and coordinate client service team activities for quality deliverables.
•Manage billing and invoicing matters (with Premium Accounting), including fee agreements, receivables/collections, and resolve related issues; handle coverage inquiries and endorsements.

Pay and Benefits

Salary: USD 90,000 - 105,000 annually

Perks:401kHealth InsuranceDentalVisionPaid LeaveAdoption AssistanceTuition AssistanceCommuter BenefitsEmployee Assistance

Key Requirements

•3+ years of insurance experience, preferably within Commercial Risk and in an Account Management role.
•Active Property & Casualty Insurance license required.
•Excel experience required.
•Ability to maintain effective and positive relationships with clients and colleagues.
•Effective organization, time management, and communication skills (oral and written), including presentation ability.

Experience:3+ yearsInsuranceCommercial RiskAccount management

Skills:OrganizationTime managementCommunicationClient relationship managementPresentation

Licenses:Property & Casualty Insurance license

Languages:English

Tech Stack:Excel

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon