Operations Director - RoSSA

Yum! Brands
Johannesburg
Workplace: HybridFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Leadership","Planning","Communication","Negotiation","Interpersonal skills"]

Drive world-class restaurant operations across RoSSA, leading the operating capability agenda spanning people development, operating excellence, sales & profit growth, and continuous improvement. Ensure brand standards and a “one-system” mindset across equity and franchise operations, execute the KFC South Africa franchise/equity sales strategy, and deliver consistent customer experience while improving restaurant and above-store costs. Build field-operations culture and stakeholder relationships, and represent the function in key forums and business reviews.

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Yum! Brands
Yum! Brands
16 hours ago

Operations Director - RoSSA

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive world-class restaurant operations across RoSSA, leading the operating capability agenda spanning people development, operating excellence, sales & profit growth, and continuous improvement. Ensure brand standards and a “one-system” mindset across equity and franchise operations, execute the KFC South Africa franchise/equity sales strategy, and deliver consistent customer experience while improving restaurant and above-store costs. Build field-operations culture and stakeholder relationships, and represent the function in key forums and business reviews.
Location: Johannesburg
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Deliver world-class operations and operating capability across Equity & Franchise for RoSSA.
  • •Lead progress in people development, operating excellence, sales & profit growth, innovation, and continuous improvement.
  • •Ensure all restaurants operate with brand standards and drive a “one-system” mindset.
  • •Execute franchise and equity sales activities to drive continuous sales growth, revenue growth, and margin expansion while improving fixed and variable costs.
  • •Build operations capability and stakeholder relationships, and participate in RGM Annual Conference, business reviews, field visits, and related forums.

Key Requirements

  • •Bachelor’s degree in business, Commerce, Engineering, or a related field.
  • •Minimum 10 years’ experience in senior Operations/Sales Commercial roles with direct accountability for sales, profit, and people management.
  • •Demonstrated people development skills with achievement of results.
  • •Experience with retail, service, and/or multi-outlet industry; retail/service/multi-outlet experience is highly regarded.
  • •Ability to formulate and analyze financial data.
Experience:RetailServiceMulti-outlet
Education:Bachelor's in business, Commerce, Engineering or related field
Skills:LeadershipPlanningCommunicationNegotiationInterpersonal skills

Company Brief

Yum! Brands
Yum! Brands is a global quick-service restaurant company that develops, franchises and operates KFC, Pizza Hut, Taco Bell and Habit Burger & Grill, serving tens of thousands of restaurants across more than 150 countries with digital and franchise-led growth strategies.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Louisville, United States
Founded: 1997
Glassdoor
Glassdoor: 3.7
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