Burberry

1 month ago

Assistant General Manager | Crystals (Las Vegas, Nevada)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead a sales-driven store team in Las Vegas, driving category performance and delivering the Burberry Experience. Coach and develop a high-performing, customer-focused staff, ensure seamless operations, and collaborate with Store Manager and Training to elevate training and guest service to Burberry standards.

Location: Las Vegas

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
•Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category
•Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
•Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
•Drive partnership on the selling floor between sales associates, specialists, stock and operations team

Key Requirements

•1-2 years previous supervisory or management experience in retail sales.
•Advanced knowledge of POS system.
•Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)
•Able to use a fluent and professional dialogue with clients and staff
•Previous experience with Apple mobile devices and comfortable with the use of digital tools

Experience:2+ yearsRetailLuxuryFashion

Skills:POSCustomer serviceTrainingCoachingDigital toolsApple devicesCommunication

Languages:English

Tech Stack:POS systemApple devicesDigital tools

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

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Burberry

1 month ago

Assistant General Manager | Crystals (Las Vegas, Nevada)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Las Vegas

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Key Responsibilities

•Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
•Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category
•Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
•Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
•Drive partnership on the selling floor between sales associates, specialists, stock and operations team

Key Requirements

•1-2 years previous supervisory or management experience in retail sales.
•Advanced knowledge of POS system.
•Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)
•Able to use a fluent and professional dialogue with clients and staff
•Previous experience with Apple mobile devices and comfortable with the use of digital tools

Experience:2+ yearsRetailLuxuryFashion

Skills:POSCustomer serviceTrainingCoachingDigital toolsApple devicesCommunication

Languages:English

Tech Stack:POS systemApple devicesDigital tools

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn