Manager, Global Partner Sales Desk

Okta
Bengaluru
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsSkills: ["Leadership","Communication","Interpersonal","Analytical thinking","Project management"]

Lead and scale the Global Partner Sales Desk operations for a SaaS provider, overseeing deal registration validation, CRM hygiene, quoting and PO processes. Manage a cross-functional, globally dispersed team; optimize end-to-end processes, drive KPIs, and collaborate with IT on Salesforce/PRM enhancements to improve partner experience and operational efficiency.

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FursaFursa
Okta
Okta
2 months ago

Manager, Global Partner Sales Desk

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead and scale the Global Partner Sales Desk operations for a SaaS provider, overseeing deal registration validation, CRM hygiene, quoting and PO processes. Manage a cross-functional, globally dispersed team; optimize end-to-end processes, drive KPIs, and collaborate with IT on Salesforce/PRM enhancements to improve partner experience and operational efficiency.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and manage a team of Global Partner Sales Desk Specialists and Cloud Desk Specialists, including performance management, coaching, and career development.
  • •Define team priorities, allocate resources effectively, and establish KPIs to ensure operational excellence and team efficiency.
  • •Manage global team capacity and coverage to ensure all transactional SLAs are consistently met.
  • •Recruit, onboard, and train new team members as the organization scales.
  • •Define and optimize end-to-end operational processes for the Global Partner Sales Desk, focusing on scalability, compliance, and efficiency, leveraging AI where possible.

Key Requirements

  • •5+ years of progressive experience in partner sales operations or channel sales operations preferably within SaaS or technology.
  • •2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
  • •Demonstrated ability to define, implement, and scale complex operational processes across global teams.
  • •Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
  • •Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
Experience:5+ yearsSaaSTechnology
Skills:LeadershipCommunicationInterpersonalAnalytical thinkingProject management
Languages:English
Tech Stack:SalesforceImpartnerTableauCongaApptusDocuSignGoogle Workspace

Company Brief

Okta
Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn