Senior Officer - Airlines Ticketing

Provide accurate airline reservations and ticketing for travel agents, corporate customers, and passengers. Handle flight reservations, ticket issuance, reissues, exchanges, refunds, and cancellations in line with airline and company policies. Quote fares, share fare rules and travel requirements, manage booking queues, and support schedule changes, disruptions, and passenger re-accommodation. Maintain reservation records and reporting while coordinating with internal teams for seamless service delivery.