Director - Learning & Development - Jumeirah

Jumeirah
United Arab Emirates
Full timeFunction: Education & TrainingExperience: 10+ yearsSkills: ["Stakeholder management","Influencing","Leadership development","Succession planning","Digital learning adoption"]

Lead the Learning & Development strategy for Jumeirah Burj Al Arab during its restoration journey, shaping capability, mindset, and service culture for relaunch. Partner with HR leadership to turn the property roadmap into a people-development agenda, driving luxury onboarding, re-induction, and colleague integration. Build leadership and succession programs, embed excellence across functions, and use modern learning technologies and measurable insights to enhance colleague experience and service consistency.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Director - Learning & Development - Jumeirah

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead the Learning & Development strategy for Jumeirah Burj Al Arab during its restoration journey, shaping capability, mindset, and service culture for relaunch. Partner with HR leadership to turn the property roadmap into a people-development agenda, driving luxury onboarding, re-induction, and colleague integration. Build leadership and succession programs, embed excellence across functions, and use modern learning technologies and measurable insights to enhance colleague experience and service consistency.
Location: United Arab Emirates
Employment Type: Full time
Job Function: Education & Training
Seniority: Director level

Key Responsibilities

  • •Define and lead the Learning & Development strategy for Jumeirah Burj Al Arab during the restoration and relaunch phase.
  • •Partner with the Director of HR and senior leadership to translate the restoration roadmap into a focused people-development agenda.
  • •Lead high-volume onboarding, re-induction, and colleague integration within a luxury pre-opening environment.
  • •Prepare leaders and colleagues by building behaviors, confidence, and operational capability for consistent, personalised service at scale.
  • •Embed a refreshed culture of excellence and build a future-ready talent pipeline through succession planning, career development, and high-potential programs; champion learning innovation with modern digital tools and measurable insights.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetInternal Mobility

Key Requirements

  • •Minimum 10 years of progressive Learning & Development experience, including 3–5 years in a leadership role within luxury hospitality.
  • •Experience designing and delivering leadership development, capability-building, and succession planning initiatives.
  • •Proven stakeholder management and influencing skills partnering with senior leadership to drive organisational change and cultural transformation.
  • •Strong commitment to developing people and creating exceptional colleague experiences, with a forward-thinking approach to learning innovation and digital learning solutions.
  • •Commercial and operational awareness to align learning priorities with business objectives, service excellence standards, and colleague engagement goals.
Experience:10+ yearsLuxury hospitality
Skills:Stakeholder managementInfluencingLeadership developmentSuccession planningDigital learning adoption

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn