Master Service Technician

Carvana
Dallas
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Team attitude","Work ethic","Communication"]

Diagnose and repair customer-pay and warranty issues at a Carvana factory-authorized dealership service department. Handle engine, transmission, diesel (Cummins), and drivability diagnostics, perform warranty/recall repairs, and complete module programming and software updates using wiTECH. Communicate findings to service advisors using digital inspections and video, while following factory repair procedures and service information in a steady, supported shop environment.

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FursaFursa
Carvana
Carvana
3 days ago

Master Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Diagnose and repair customer-pay and warranty issues at a Carvana factory-authorized dealership service department. Handle engine, transmission, diesel (Cummins), and drivability diagnostics, perform warranty/recall repairs, and complete module programming and software updates using wiTECH. Communicate findings to service advisors using digital inspections and video, while following factory repair procedures and service information in a steady, supported shop environment.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Diagnose customer concerns and perform proper engine, powertrain, transmission, and diesel (Cummins) repairs.
  • •Perform warranty and recall repairs and check engine and drivability diagnostics.
  • •Complete module programming and software updates using wiTECH.
  • •Communicate repair findings to advisors using digital inspections and video.
  • •Follow factory repair procedures and service information to ensure correct repairs.

Pay and Benefits

Perks:Health InsuranceDentalVision401k Match

Key Requirements

  • •Phase 3 Certified Stellantis technician (Stellantis technician certification).
  • •Dealership technician experience preferred (CDJR strongly preferred).
  • •Ability to perform main line repairs and diagnostics and diagnose before replacing parts.
  • •Comfortable using factory scan tools and service information.
  • •Valid driver’s license and ability to read, write, speak, and understand English.
Experience:Automotive repairDealership service
Skills:Team attitudeWork ethicCommunication
Licenses:Driver's license
Certifications:Phase 3 Certified Stellantis technician
Languages:English
Tech Stack:WiTECHModule programmingSoftware updates

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn