Service Business Manager – AGS Etch Focal

Lead strategic customer engagements for prioritized Etch accounts, owning end-to-end service business performance and driving service growth, penetration, and profitability. Develop account-specific strategies and value propositions tied to ROI, pricing, and business cases. Identify and advance high-impact service opportunities (ELS, performance services, upgrades, digital/AI-enabled offerings) and partner cross-functionally with sales, field operations, product marketing, engineering, and operations to execute deals and close gaps. Provide executive customer updates on pipeline and growth strategy.