Lead Partner Operations Manager

Lumen
United States
Workplace: RemoteFull timeUSD 84,629 - 124,122 annuallyFunction: Business OperationsExperience: 6+ yearsEducation: high_schoolSkills: ["Process excellence","Enablement","Cross-functional collaboration","Accountability","Continuous improvement"]

Drive process excellence and enablement for Lumen’s GPS Partners by supporting training and communication programs, serving as a partner advocate within GPS Sales and Operations, and collaborating on performance dashboards for executive reviews. Conduct partner sales research to resolve tagging and tracking issues related to partner compensation. Partner with cross-functional teams to implement partner strategies, monitor effectiveness, attend operational and risk-focused meetings, and continuously improve partner-led sales and operations processes.

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Lumen
Lumen
19 hours ago

Lead Partner Operations Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive process excellence and enablement for Lumen’s GPS Partners by supporting training and communication programs, serving as a partner advocate within GPS Sales and Operations, and collaborating on performance dashboards for executive reviews. Conduct partner sales research to resolve tagging and tracking issues related to partner compensation. Partner with cross-functional teams to implement partner strategies, monitor effectiveness, attend operational and risk-focused meetings, and continuously improve partner-led sales and operations processes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Support operational and enablement processes for GPS Partners via training and communication programs.
  • •Act as a partner advocate within GPS Sales and Operations.
  • •Collaborate on performance dashboards for executive reviews.
  • •Conduct partner sales research to resolve partner sales tagging/tracking issues for partner compensation.
  • •Partner with cross-functional teams to implement partner strategies, monitor effectiveness, and drive continuous improvement in partner-led operations.

Pay and Benefits

Salary: USD 84,629 - 124,122 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •Bachelor’s degree or equivalent education combined with relevant experience, or 6+ years of related professional experience.
  • •Ability to support operational and enablement processes for partners through training and communication programs.
  • •Experience partnering on performance dashboards for executive reviews.
  • •Experience conducting partner sales research to resolve tagging or tracking issues tied to partner compensation.
  • •Ability to partner cross-functionally to implement partner strategies and monitor effectiveness.
Experience:6+ years
Education:High School
Skills:Process excellenceEnablementCross-functional collaborationAccountabilityContinuous improvement

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn