Client Solutions Manager, CPG - Global Business Solutions - Berlin

TikTok
Berlin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Client-facing communication","Independence","Proactive mindset","Organizational skills","Data-driven problem-solving"]

Own client relationships for Beauty and Healthcare accounts by serving as a product expert and educating brands and agency partners on TikTok solutions, best practices, and new features. Use campaign performance data to deliver actionable insights that improve outcomes, maximize revenue, and increase ROI. Lead kickoffs, manage timelines and assets, run business reviews, and coordinate cross-functional teams and international product/engineering partners to resolve client issues.

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FursaFursa
TikTok
TikTok
14 hours ago

Client Solutions Manager, CPG - Global Business Solutions - Berlin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own client relationships for Beauty and Healthcare accounts by serving as a product expert and educating brands and agency partners on TikTok solutions, best practices, and new features. Use campaign performance data to deliver actionable insights that improve outcomes, maximize revenue, and increase ROI. Lead kickoffs, manage timelines and assets, run business reviews, and coordinate cross-functional teams and international product/engineering partners to resolve client issues.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Act as a product expert to educate clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
  • •Analyze campaign performance data and deliver actionable, data-driven insights to improve advertising outcomes.
  • •Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
  • •Conduct regular business reviews with a consultative approach to strengthen long-term client partnerships.
  • •Lead campaign kickoffs and manage timelines, asset delivery, and optimization opportunities using data-driven analysis.

Key Requirements

  • •5+ years of experience in client solutions, account management, or digital marketing/advertising.
  • •3+ years of experience in Beauty and Healthcare.
  • •3+ years of media planning expertise and advertising effectiveness/measurement.
  • •Hands-on campaign management across digital platforms and advertising tech products.
  • •Excellent verbal and written communication skills in German and English.
Experience:5+ yearsDigital advertisingAd techBeauty and Healthcare
Skills:Client-facing communicationIndependenceProactive mindsetOrganizational skillsData-driven problem-solving
Languages:GermanEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn