Citizens Banker - Bilingual - Arabic Required

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer-centricity","Relationship building","Collaboration","Multitasking","Self-motivated"]

Build lasting customer relationships as a Citizens Banker by providing trusted advice across spending, saving, borrowing, and investing. Use communication and problem-solving skills to identify needs, recommend tailored solutions, and refer products. Help customers adopt digital and mobile-first banking, collaborate with partners for complex needs, and make outbound calls to acquire customers and schedule checkups while following all policies and regulations.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker - Bilingual - Arabic Required

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Build lasting customer relationships as a Citizens Banker by providing trusted advice across spending, saving, borrowing, and investing. Use communication and problem-solving skills to identify needs, recommend tailored solutions, and refer products. Help customers adopt digital and mobile-first banking, collaborate with partners for complex needs, and make outbound calls to acquire customers and schedule checkups while following all policies and regulations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to support customers’ spending, saving, borrowing, and investing needs.
  • •Get to know customers’ financial goals and recommend tailored solutions such as future planning, home buying, or credit card options.
  • •Introduce customers to digital and mobile-first banking methods, including using the app and ATMs.
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking to address customers’ more complex needs.
  • •Make outbound calls to acquire new customers and schedule financial checkup appointments based on timing and fit.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceDiscounts

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and strengthen the customer relationship.
  • •Proven success building relationships and recommending/referring financial products and services in person and by phone.
  • •Meet and comply with SAFE Act requirements, including pre-employment screening and obtaining a unique identifier from the NMLS.
Experience:2+ yearsConsumer bankingFinancial servicesWealth management
Education:High School
Skills:CommunicationProblem-solvingCustomer-centricityRelationship buildingCollaborationMultitaskingSelf-motivated
Licenses:NMLS
Languages:Arabic
Tech Stack:Digital technologyMobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website