Sales Associate III

Tapestry
Edinburgh
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, product expertise, cross-sell/upsell, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while following retail and asset protection procedures.

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FursaFursa
Tapestry
Tapestry
4 months ago

Sales Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Meet individual and store sales goals through clienteling, product expertise, cross-sell/upsell, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while following retail and asset protection procedures.
Location: Edinburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations; meet or exceed personal and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing (purchases, returns, exchanges, online pickups).

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability Insurance

Key Requirements

  • •1+ years of sales experience in luxury retail preferred, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to work at a fast pace; lift 25 lb regularly (up to 50 lb occasionally) and maneuver the sales floor and stockroom.
  • •Strong English proficiency.
  • •Clienteling and data acquisition skills, with social media savvy and experience with live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retailFashionOmni-channel
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:Mobile POSIPadLaptopPOSCash wrapSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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