People Operations Coordinator

Zoom Video Communications
Mexico City
Workplace: RemoteFull timeFunction: Business OperationsExperience: 2-4 yearsSkills: ["Attention to detail","Data accuracy","Communication","Confidentiality"]

Own HR operations by managing employee data and processing HR transactions with accuracy and confidentiality. Support onboarding, status changes, and lifecycle activities by updating records and ensuring compliance. Coordinate system access, troubleshoot routine issues, and resolve first-level employee inquiries using established guidelines. Create and maintain process documentation to keep HR workflows consistent while partnering with the People Operations team to ensure smooth processes across the employee lifecycle.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
2 days ago

People Operations Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own HR operations by managing employee data and processing HR transactions with accuracy and confidentiality. Support onboarding, status changes, and lifecycle activities by updating records and ensuring compliance. Coordinate system access, troubleshoot routine issues, and resolve first-level employee inquiries using established guidelines. Create and maintain process documentation to keep HR workflows consistent while partnering with the People Operations team to ensure smooth processes across the employee lifecycle.
Location: Mexico City
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Process employee information in HR systems while maintaining data integrity and confidentiality.
  • •Support onboarding, status changes, and lifecycle transactions by updating records and ensuring compliance.
  • •Coordinate system access and troubleshoot basic technical issues before escalating complex cases.
  • •Create and update process documentation to support consistent HR operational procedures.
  • •Respond to routine employee inquiries using established guidelines and direct complex questions appropriately.

Key Requirements

  • •Bring 2-4 years of experience in HR operations, data management, or administrative support roles.
  • •Have prior experience supporting US-based employees (EMEA experience preferred).
  • •Be fluent in English and able to communicate clearly and professionally.
  • •Support end-to-end global employment lifecycle processes including onboarding and status changes.
  • •Have experience with Workday and ServiceNow and a working knowledge of HR information systems and data management.
Experience:2-4 yearsHR operations
Skills:Attention to detailData accuracyCommunicationConfidentiality
Languages:English
Tech Stack:WorkdayServiceNow

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn