Sales Support Associate III

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional assistance to customers at the cash wrap and across a well-maintained sales floor, acting as a brand ambassador. Accurately operate POS, handle cash and media in compliance with policy, and capture customer information where permitted. Receive and organize shipments and transfers, manage stock levels, replenish the floor, and execute visual merchandising updates while adhering to loss prevention and housekeeping standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide warm, professional assistance to customers at the cash wrap and across a well-maintained sales floor, acting as a brand ambassador. Accurately operate POS, handle cash and media in compliance with policy, and capture customer information where permitted. Receive and organize shipments and transfers, manage stock levels, replenish the floor, and execute visual merchandising updates while adhering to loss prevention and housekeeping standards.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customers and team as needed while following loss prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceCommuter BenefitsDisability Insurance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock or sales), preferably in a luxury retail service environment.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Working knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet), including the ability to read price/product release sheets.
  • •Strong attention to detail, organization, and the ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills with strong English proficiency.
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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