Director, Engineering (Enterprise)

Zapier
San Francisco
Workplace: RemoteFull timeUSD 280,300 - 420,500 annuallyFunction: Executive & General ManagementSkills: ["Mentorship","Communication","Stakeholder management","Judgment","Reliability focus"]

Lead Zapier’s Enterprise Engineering organization as the agent era accelerates and enterprise trust expectations rise. Own the engineering roadmap and technical strategy for identity, access, audit, policy, and AI/agent governance. Drive reliability and incident response for Tier-1 customer services, partner with Product, Design, and go-to-market teams to translate needs into defensible execution, and build the next generation of engineering leaders.

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FursaFursa
Zapier
Zapier
1 month ago

Director, Engineering (Enterprise)

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead Zapier’s Enterprise Engineering organization as the agent era accelerates and enterprise trust expectations rise. Own the engineering roadmap and technical strategy for identity, access, audit, policy, and AI/agent governance. Drive reliability and incident response for Tier-1 customer services, partner with Product, Design, and go-to-market teams to translate needs into defensible execution, and build the next generation of engineering leaders.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define and drive the strategy and roadmap for Zapier’s Enterprise Governance bet in partnership with Product and Design.
  • •Own the technical roadmap for systems enabling enterprises to govern AI: agent identity/permissions, audit trails, and scalable policy controls.
  • •Be accountable for reliability across identity, audit, and admin infrastructure, including Tier-1 services; coordinate during major incidents.
  • •Partner with Sales and Customer Success and enterprise customers to translate deal and support needs into an engineering roadmap.
  • •Build and develop the enterprise engineering organization by growing managers and ICs and owning team outcomes.

Pay and Benefits

Salary: USD 280,300 - 420,500 annually
Equity and Bonus:Equity

Key Requirements

  • •Own the technical point of view on identity, access, audit, and policy, and defend it in cross-functional and executive settings.
  • •Build reliability and operational excellence as the org scales, with service ownership, on-call practices, and durable quality bars.
  • •Scale engineering organizations through structural change, leading managers and technical leads through transitions and ambiguity.
  • •Partner closely with Product and Design to set technical direction and push back on roadmaps when operational reality demands it.
  • •Demonstrate customer- and stakeholder-oriented judgment and data-driven approaches to delivery, reliability, and quality tradeoffs.
Experience:Enterprise SaaSAI governance
Skills:MentorshipCommunicationStakeholder managementJudgmentReliability focus
Tech Stack:CursorClaude CodeCodex

Company Brief

Zapier
Provides a no-code automation platform that connects apps and automates workflows for businesses and individuals, enabling integrations between thousands of web applications to streamline repetitive tasks and improve productivity.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Founded: 2011
WebsiteLinkedIn