Aon

1 week ago

Operations Analyst (hybrid-Chicago, IL)

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Last checked: 12 hours agoStatus: Live

Job Summary

Support Aon’s Commercial Risk Claims global team by documenting claims business processes, participating in technology discovery, and helping define requirements. Build data visualizations and business intelligence tools (dashboards, charts, tables) for management reporting and client/carrier deliverables. Manage databases through data cleansing and formatting, and develop reports and presentations. Engage with claims and data teams across Dublin, Krakow, Singapore, and India while advising leadership on insights and trends.

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Engage with claims and operations leaders to support global claims strategies and align projects to business needs.
•Document business processes across the claims value chain and identify lean improvement opportunities.
•Participate in technology discovery workshops to help define requirements supporting business processes.
•Build business intelligence tools and multifaceted data visualizations for reporting, presentations, and client/carrier deliverables.
•Manage databases (including data cleansing and formatting) and develop reports and presentations with timely delivery.

Pay and Benefits

Salary: USD 65,000 - 83,000 annually

Perks:401kHealth InsuranceDentalVisionTuition Assistance

Key Requirements

•College degree or equivalent experience in business, insurance, economics, engineering, statistics, information systems/MIS, computer science, or a related analytical field.
•Strong quantitative reasoning and experience using data to provide insights to executive leadership and other departments.
•Insurance and claims knowledge is a plus.
•Comfortable working across multiple systems and interfaces.
•Strong written and verbal communication skills, organization, and ability to learn and follow directives.

Experience:Insurance

Education:Bachelor's in business, insurance, economics, engineering, statistics, information systems / MIS, computer science

Skills:Problem-solvingAttention to detailCommunicationOrganizationCollaboration

Tech Stack:Power BIDatabricks

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon