Universal Banker-Part Time 20 Hrs (Saturday Required) - East Parham

Truist Financial
Richmond
Workplace: OnsitePart timeUSD 22 - 25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal communication","Client service orientation","Multitasking","Risk awareness","Customer-facing professionalism"]

Provide timely, accurate processing of client transactions and maintain proper handling of assigned monies while delivering a high-quality customer experience. Serve as a cross-trained universal banker supporting outbound calling and Integrated Relationship Management (IRM), educating clients on digital self-service options like ATMs and mobile/online banking. Participate in retail community routines, complete training, follow risk and internal controls, and support new account openings and problem resolution.

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Truist Financial
Truist Financial
4 days ago

Universal Banker-Part Time 20 Hrs (Saturday Required) - East Parham

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Last checked: 8 hours agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions and maintain proper handling of assigned monies while delivering a high-quality customer experience. Serve as a cross-trained universal banker supporting outbound calling and Integrated Relationship Management (IRM), educating clients on digital self-service options like ATMs and mobile/online banking. Participate in retail community routines, complete training, follow risk and internal controls, and support new account openings and problem resolution.
Location: Richmond
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Process complex and standardized client transactions accurately while maintaining appropriate records and proper handling of assigned monies.
  • •Engage clients with courteous conversation to deliver a consistent service level and identify needs.
  • •Educate clients on digital self-service solutions including ATMs, Online, and Mobile banking.
  • •Support the team sales process through outbound calls, checking for client offers, and fulfilling needs or referring clients to specialists.
  • •Follow internal controls, operational procedures, and risk management policies; support new account openings and problem resolution as a secondary contact.
Travel: Low travel

Pay and Benefits

Salary: USD 22 - 25 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education
  • •Two years of teller or cash handling or client service experience
  • •Six months of client relationship building or sales experience
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects
  • •Ability to master PC keyboard/software skills and basic computer applications (e.g., Microsoft Office)
Experience:2+ years
Education:High School
Skills:Interpersonal communicationClient service orientationMultitaskingRisk awarenessCustomer-facing professionalism
Languages:English
Tech Stack:ATMsOnline bankingMobile bankingMicrosoft OfficePC keyboard

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn