Senior / Service Engineer

Emerson
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: certificationSkills: ["Problem-solving","Task oriented","Customer focus","Rapport building","Teamwork"]

Serve as a service engineer for valve servicing across in-house and customer sites. Conduct site surveys and implementation, troubleshoot valve and control instrument issues, and perform valve repair when needed. Partner with customer service to plan service execution, collaborate with the Final Control Group on root-cause reports, and work with the business unit to address customer challenges. Ensure workplace safety compliance and identify opportunities that generate sales leads.

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Emerson
Emerson
1 day ago

Senior / Service Engineer

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a service engineer for valve servicing across in-house and customer sites. Conduct site surveys and implementation, troubleshoot valve and control instrument issues, and perform valve repair when needed. Partner with customer service to plan service execution, collaborate with the Final Control Group on root-cause reports, and work with the business unit to address customer challenges. Ensure workplace safety compliance and identify opportunities that generate sales leads.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Participate in site surveys and site implementation for valve-related initiatives.
  • •Troubleshoot valve and control instrument issues at customer sites.
  • •Schedule and prepare execution plans for service jobs with the customer service team.
  • •Conduct valve repair work in-house and at customer sites when required.
  • •Generate customer root-cause analysis reports and identify opportunities to create sales leads while ensuring safety compliance.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceParental Leave

Key Requirements

  • •Good knowledge of control valves, on/off valves, actuators, and control and instrumentation.
  • •Experience in a service operation or maintenance (mechanical and electrical) is a plus.
  • •Diploma in Mechanical / Instrumentation Engineering with at least 4 years of related experience.
  • •Aggressive rapport building with customers, vendors, and internal associates.
  • •Able to travel on short notice.
Experience:4+ yearsService operationsMaintenanceInstrumentation
Education:Certification / Diploma in Mechanical / Instrumentation Engineering
Skills:Problem-solvingTask orientedCustomer focusRapport buildingTeamwork
Licenses:Class 3 driving license
Tech Stack:Control valvesOn/off valvesActuatorsControl and instrumentationValve repairTroubleshootingRoot cause analysis

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn