GitMax

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Customer Success Manager for an AI-native media consultancy focused on digital advertising in the EMEA region. You’ll manage onboarding, client relationships, performance reviews, and growth opportunities, collaborating with Business Development, AdOps, and Technical teams to ensure success and drive upsell opportunities in a fast-paced, globally oriented environment.

Location: EMEA

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain strong partner relationships, acting as their primary point of contact and trusted advisor
•Ensure a smooth transition from Business Development to AdOps for a successful onboarding process
•Help set clear expectations internally and with the partner around performance, timelines, and deliverables
•Monitor and analyze client performance and trends across daily, weekly, monthly and quarterly time frames to identify missed and growth opportunities
•Conduct regular check-ins and performance reviews, understanding partner goals and unlocking opportunities for up-sell/cross-sell

Pay and Benefits

Perks:Health InsuranceEquipmentAnnual Bonus

Key Requirements

•3+ years of experience in Customer Success, Account Management, or Client Services in the Digital Advertising space, preferably with exposure in programmatic advertising (in CTV and mobile environments)
•Excellent communication and presentation skills
•Experience with SSPs/DSPs/SDKs work and understanding of programmatic monetization
•Follow established workflows while actively identifying opportunities for process improvement and automation
•Analytical mindset with the ability to interpret and explain overall performance metrics

Experience:3+ yearsDigital advertisingProgrammaticCTVMobile

Skills:CommunicationPresentationAnalytical thinkingProject managementTeam collaboration

Languages:English

Tech Stack:TableauClicdataExcelPowerPointOpenRTBVASTSSPsDSPs

Company Brief

GitMax

Offers Git-based code hosting and developer collaboration tools, including repository management, pull request workflows, and CI/CD integrations to streamline software development and team workflows.

Industry: Developer Tools

Website

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GitMax

1 month ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: EMEA

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain strong partner relationships, acting as their primary point of contact and trusted advisor
•Ensure a smooth transition from Business Development to AdOps for a successful onboarding process
•Help set clear expectations internally and with the partner around performance, timelines, and deliverables
•Monitor and analyze client performance and trends across daily, weekly, monthly and quarterly time frames to identify missed and growth opportunities
•Conduct regular check-ins and performance reviews, understanding partner goals and unlocking opportunities for up-sell/cross-sell

Pay and Benefits

Perks:Health InsuranceEquipmentAnnual Bonus

Key Requirements

•3+ years of experience in Customer Success, Account Management, or Client Services in the Digital Advertising space, preferably with exposure in programmatic advertising (in CTV and mobile environments)
•Excellent communication and presentation skills
•Experience with SSPs/DSPs/SDKs work and understanding of programmatic monetization
•Follow established workflows while actively identifying opportunities for process improvement and automation
•Analytical mindset with the ability to interpret and explain overall performance metrics

Experience:3+ yearsDigital advertisingProgrammaticCTVMobile

Skills:CommunicationPresentationAnalytical thinkingProject managementTeam collaboration

Languages:English

Tech Stack:TableauClicdataExcelPowerPointOpenRTBVASTSSPsDSPs

Company Brief

GitMax

Offers Git-based code hosting and developer collaboration tools, including repository management, pull request workflows, and CI/CD integrations to streamline software development and team workflows.

Industry: Developer Tools

Website