Sales Support Associate II

Tapestry
Oregon
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by welcoming customers, assisting with product needs, and delivering a positive experience at the cash wrap and on the sales floor. Operate POS accurately, maintain cash wrap and sales floor organization, process and organize shipments and transfers, and manage stock levels. Replenish the floor, execute visual merchandising updates, promote add-on products and gift cards, and follow loss prevention and housekeeping guidelines while collaborating with the team.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by welcoming customers, assisting with product needs, and delivering a positive experience at the cash wrap and on the sales floor. Operate POS accurately, maintain cash wrap and sales floor organization, process and organize shipments and transfers, and manage stock levels. Replenish the floor, execute visual merchandising updates, promote add-on products and gift cards, and follow loss prevention and housekeeping guidelines while collaborating with the team.
Location: Oregon
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media per policy.
  • •Receive, process, and organize shipments and transfers, reporting discrepancies and keeping the stockroom clean.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and follow loss prevention/housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience, ideally in a luxury retail service environment.
  • •Strong English language proficiency and excellent customer service/communication skills.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Ability to operate POS and basic computer skills, including using iPad/laptop and Mobile POS.
  • •Ability to work a flexible schedule, including nights and weekends, and lift at least 25 lbs regularly (up to 50 lbs occasionally).
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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