Creative Hospitality

Galileo Health
United States
Workplace: OnsiteFull timeUSD 22+ hourlyFunction: Hospitality & Food ServiceSkills: ["Communication","Customer focus","Problem-solving","Relationship building","Compassion"]

Provide in-clinic, high-touch support for patients at the Starbase, TX practice. You’ll engage with patients to understand needs, coordinate handoffs across Galileo’s clinical and administrative services, and complete key administrative tasks like insurance authorizations and medical record collection. Build trusting relationships, spot process improvement opportunities, and use analytical problem-solving to enhance patient experiences and operational excellence.

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Galileo Health
Galileo Health
1 day ago

Creative Hospitality

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide in-clinic, high-touch support for patients at the Starbase, TX practice. You’ll engage with patients to understand needs, coordinate handoffs across Galileo’s clinical and administrative services, and complete key administrative tasks like insurance authorizations and medical record collection. Build trusting relationships, spot process improvement opportunities, and use analytical problem-solving to enhance patient experiences and operational excellence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Engage with patients to understand their unique needs and circumstances, providing exceptional hospitality and service.
  • •Coordinate seamless interactions between patients and Galileo’s clinical and administrative teams.
  • •Handle administrative tasks such as processing insurance authorizations and collecting medical records.
  • •Cultivate meaningful relationships with patients and team members and pay attention to key details.
  • •Identify improvement opportunities, initiate changes, and drive operational excellence and patient satisfaction.

Pay and Benefits

Salary: USD 22 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

  • •Experience helping others and supporting patients in their healthcare journeys.
  • •Strong communication skills for high-quality interactions with patients and team members.
  • •Ability to work in a less structured, high-volume support environment with a customer-centric focus.
  • •Tenacious problem-solving and comfort handling evolving situations.
  • •Experience with administrative tasks such as processing insurance authorizations and collecting medical records.
Skills:CommunicationCustomer focusProblem-solvingRelationship buildingCompassion
Languages:English

Company Brief

Galileo Health
Provides high-touch, data-driven, multi-specialty longitudinal primary and virtual care—delivering care by phone, at home, and via digital channels for health plans, employers, and individuals to improve population health and reduce costs.
Industry: Healthcare Providers
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 500M to 1B
Funding: Series E+
Headquarters: New York, United States
Founded: 2018
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor