Store Supervisor

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: OtherExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data-driven decision-making","Conflict resolution"]

Lead on the sales floor to achieve store sales targets while delivering an exceptional customer experience as a brand ambassador for Coach. Drive day-to-day execution of company initiatives, analyze sales data to improve store performance, and coach team development. Support recruiting, interviewing, performance evaluation, and training, and enforce policies and store procedures. Provide HR and conflict-resolution support when leadership is absent and help maintain a healthy, customer-focused culture.

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Tapestry
Tapestry
1 month ago

Store Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead on the sales floor to achieve store sales targets while delivering an exceptional customer experience as a brand ambassador for Coach. Drive day-to-day execution of company initiatives, analyze sales data to improve store performance, and coach team development. Support recruiting, interviewing, performance evaluation, and training, and enforce policies and store procedures. Provide HR and conflict-resolution support when leadership is absent and help maintain a healthy, customer-focused culture.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Implement company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support hiring, interviewing, performance evaluation, training, and provide HR/conflict-resolution support when leadership is absent.

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Monitor and analyze sales data to identify trends and recommend improvements to store performance.
  • •Able to bend, reach, stretch, and lift/carry at least 25 pounds, and sometimes up to 50 pounds.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationData-driven decision-makingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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