Case Manager (Melbourne, VIC, AU, 3000)

Allianz
Melbourne
Workplace: HybridContractFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Customer focus","Relationship building","Problem-solving","Prioritization"]

Manage a portfolio of Workers Compensation personal injury claims, setting recovery and return-to-work goals and progressing claims to appropriate outcomes. Maintain high customer service standards while partnering with injured workers, employers, and medical professionals. Interpret and apply relevant legislation, determine effective claim strategies, and ensure compliance requirements are met, all within a flexible hybrid work environment supporting a national team of Personal Injury experts.

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Allianz
Allianz
12 hours ago

Case Manager (Melbourne, VIC, AU, 3000)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Manage a portfolio of Workers Compensation personal injury claims, setting recovery and return-to-work goals and progressing claims to appropriate outcomes. Maintain high customer service standards while partnering with injured workers, employers, and medical professionals. Interpret and apply relevant legislation, determine effective claim strategies, and ensure compliance requirements are met, all within a flexible hybrid work environment supporting a national team of Personal Injury experts.
Location: Melbourne
Workplace: Hybrid
Employment Type: Contract · Permanent
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage a portfolio of Workers Compensation claims.
  • •Develop and implement recovery and return-to-work goals to drive outcomes.
  • •Maintain customer service standards and build relationships with injured workers, employers, and medical professionals.
  • •Determine strategies to progress claims toward appropriate goals.
  • •Ensure compliance requirements are met while managing claim outcomes.

Pay and Benefits

Equity and Bonus:Equity
Perks:Learning BudgetEquity

Key Requirements

  • •Strong written and verbal communication skills.
  • •Superior customer service focus.
  • •Read and interpret information including legislation.
  • •Effective relationship building and problem-solving skills.
  • •Ability to prioritise workload to ensure required outcomes are achieved.
Skills:CommunicationCustomer focusRelationship buildingProblem-solvingPrioritization

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn