Customer Experience Banker - Lafayette, CO

Serve as a financial concierge for walk-in customers, building and growing consumer and business relationships. Provide exemplary customer service by resolving issues, processing transactions accurately, and educating customers on deposit, lending, and other banking products. Use a disciplined sales and follow-up approach—including outbound calling and referrals from customers and partners—while referring customers across the bank to deepen relationships and ensure compliance with operational, risk, security, and regulatory policies.