CSR/Teller - (Ann Arbor-Lilley) Plymouth, MI - Full-Time

Deliver excellent customer service across all interactions by listening to customer needs, asking questions, and guiding customers to the right financial solutions. Follow up on customer inquiries to resolve issues, respond promptly, and protect customer confidentiality. Support daily office operations, maintain policy and procedure knowledge, handle customer problems professionally, and refer customers and business needs to appropriate bankers and partners for consultative conversations.