EPI Customer Engineer II

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Communication","Customer coordination","Problem-solving","Diagnostic thinking"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor/display equipment in Hokuriku. Use digital analytics and basic diagnostic techniques to troubleshoot issues and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Collaborate with Senior Field Service Engineers for guidance, coordinate with customers for smooth operations, and fulfill additional assigned duties.

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Applied Materials
Applied Materials
6 days ago

EPI Customer Engineer II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor/display equipment in Hokuriku. Use digital analytics and basic diagnostic techniques to troubleshoot issues and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Collaborate with Senior Field Service Engineers for guidance, coordinate with customers for smooth operations, and fulfill additional assigned duties.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess technical issues.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Fulfill additional duties, as assigned.
Travel: Low travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic mechanical aptitude and familiarity with hand tools, including digital multimeters.
Experience:1-2 years
Education:Associate's
Skills:CommunicationCustomer coordinationProblem-solvingDiagnostic thinking
Licenses:Valid driver’s license
Tech Stack:Digital analyticsElectrical schematicsMechanical schematicsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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