RTX

1 month ago

chef technicien de service sur le terrain / Lead Field Service Technician (Onsite)

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead Field Service Technician responsible for coordinating daily site operations, resolving radio, telephony, networking, and PC issues from the Montréal office, while ensuring SLA compliance, managing incidents, and mentoring on-site staff in a high-demand aerospace environment.

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Sr. Manager level

Key Responsibilities

•Coordinate, prioritize and resolve customer issues, including travel up to 30%
•Analyze system failures, identify and restore equipment malfunctions and failures
•Escalate critical/complex issues that will impact the business
•Perform servicing, operating, maintaining, repairing and removing equipment
•Conduct technical analysis of product implementations, modifications and enhancements to customer specifications

Travel: Medium travel

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceRrspOn-site Parking

Key Requirements

•Bachelor's degree or equivalent experience; less than 2 years, or 6 years of relevant experience if no degree
•Canadian citizenship is required
•Fluency in English and French, both spoken and written
•Must have Radio VHF/UHF working and technical experience
•Must have a valid driver's license and access to a vehicle

Experience:AerospaceDefense

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingTeamworkTraining

Languages:EnglishFrench

Tech Stack:VHFUHFRadioNetworkingPC

Eligibility

Nationality:Canadian National

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX