Robinhood

3 months ago

Senior Software Engineer - Robinhood Command Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior Engineer leading reliability for Robinhood Command Center. Own incident leadership, reliability tooling, and global observability frameworks. Collaborate across engineers to raise operational excellence, define incident response processes, and build dashboards/alerts tied to critical user journeys. This role focuses on incident leadership, observability, and scalable incident response, not core product services or infrastructure ownership.

Location: Menlo Park

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead long-term reliability and observability strategy across Robinhood’s infrastructure
•Partner closely across many different types of engineers to raise the bar for operational excellence and incident response
•Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents
•Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact
•Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics

Key Requirements

•5+ years of software engineering experience, including significant experience operating production systems
•2+ years focused on reliability engineering, infrastructure, distributed systems, or production operations
•Hands-on experience serving in incident leadership roles (e.g., IMOC, incident commander, primary oncall)
•Strong communication and cross-functional collaboration skills, especially during high-severity incidents
•Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design

Experience:5+ yearsFintechSaaSFinanceObservabilityDistributed systems

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:OpenTelemetryPrometheusGrafanaMonitoringObservabilityDistributed systems

Company Brief

Robinhood

Commission-free trading platform offering stocks, ETFs, options, and cryptocurrencies, plus cash management and retirement products. Aims to democratize finance through easy-to-use mobile and web apps for retail investors.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Menlo Park, United States

Founded: 2013

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Robinhood

3 months ago

Senior Software Engineer - Robinhood Command Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Menlo Park

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead long-term reliability and observability strategy across Robinhood’s infrastructure
•Partner closely across many different types of engineers to raise the bar for operational excellence and incident response
•Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents
•Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact
•Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics

Key Requirements

•5+ years of software engineering experience, including significant experience operating production systems
•2+ years focused on reliability engineering, infrastructure, distributed systems, or production operations
•Hands-on experience serving in incident leadership roles (e.g., IMOC, incident commander, primary oncall)
•Strong communication and cross-functional collaboration skills, especially during high-severity incidents
•Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design

Experience:5+ yearsFintechSaaSFinanceObservabilityDistributed systems

Skills:CommunicationLeadershipProblem-solving

Languages:English

Tech Stack:OpenTelemetryPrometheusGrafanaMonitoringObservabilityDistributed systems

Company Brief

Robinhood

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Menlo Park, United States

Founded: 2013

Website LinkedIn