TikTok Shop - Assortment Growth Specialist, Platform Ops (E-commerce) - Thailand

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 3+ yearsEducation: bachelorsSkills: ["Structured thinking","Hypothesis-driven decision-making","Problem-solving","Communication","Independence"]

Drive growth for TikTok Shop Shopping Center by owning assortment acquisition and incubation across categories. Define target priorities, seller incentive packages, and seller incubation mechanisms, while building and maintaining relationships with merchants. Negotiate best deals and participation in platform programs, uncover collaboration opportunities, and develop joint business plans to support merchants’ short- and long-term plans. Improve conversion and customer satisfaction by monitoring service quality metrics like cancellation/returns and shipping.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Assortment Growth Specialist, Platform Ops (E-commerce) - Thailand

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Last checked: 18 hours agoStatus: Live

Job Summary

Drive growth for TikTok Shop Shopping Center by owning assortment acquisition and incubation across categories. Define target priorities, seller incentive packages, and seller incubation mechanisms, while building and maintaining relationships with merchants. Negotiate best deals and participation in platform programs, uncover collaboration opportunities, and develop joint business plans to support merchants’ short- and long-term plans. Improve conversion and customer satisfaction by monitoring service quality metrics like cancellation/returns and shipping.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Define prioritized acquisition targets across categories and create seller incentive packages.
  • •Build and maintain relationships with merchants, negotiating deals and ensuring seller participation in platform programs.
  • •Discover new collaboration opportunities aligned with merchants’ short- and long-term development plans and develop JBPs.
  • •Maintain service quality from sellers, including low cancellation/return rates and shipping components.
  • •Use assortment strategy to increase conversion rate and customer satisfaction.

Key Requirements

  • •Minimum Bachelor’s degree or above.
  • •At least 3 years of e-commerce experience, with direct experience in relevant categories preferred.
  • •Experience leading assortment strategy and end-to-end seller acquisition through incubation and scalable category growth.
  • •Structured, hypothesis-driven decision-making with strong comfort working with numbers and using data to draw decisions.
  • •Excellent communication (verbal and written) and strong listening skills; proficiency in English is required.
Experience:3+ yearsE-commerce
Education:Bachelor's
Skills:Structured thinkingHypothesis-driven decision-makingProblem-solvingCommunicationIndependence
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn