ROMANIA Ploiesti - Field Svc Quality Coord

Drive service quality excellence and customer satisfaction by providing Service Quality (SQ) guidance to employees and leading SQ activities across assigned areas. Maintain district and global SQ databases, review operational performance data and customer feedback, and champion use of the quality management system. Investigate accidents and incidents, coordinate related events, and lead local and occasional vendor audits while visiting field sites to identify gaps and implement improvement solutions.