9 hours ago

Commerce - Account Manager (Fashion/ Beauty/ Home&Living/ Electronics)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own relationships with top Brazilian commerce partners and help them grow through campaigns, creator capabilities, and new collaboration opportunities across fashion, beauty, home & living, and electronics. Negotiate and secure best deals, monitor partner service quality (cancellation/returns/reviews) to improve conversion and customer satisfaction, and use data to identify pain points and prioritize solutions. Collaborate cross-functionally in a global environment.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and manage Brazilian top business partners to kick off business across selected categories.
•Build and maintain partner relationships, negotiating and securing best deals based on campaigns.
•Help partners expand exposure by leveraging creators’ capabilities or building their own.
•Discover new collaborative opportunities aligned with partners’ short- and long-term plans.
•Maintain service quality provided by partners (e.g., cancellation/return rate and reviews) and use data to identify pain points and prioritize solutions.

Key Requirements

•3+ years of relevant working experience.
•Customer service orientation with experience in client-facing, relationship-based roles.
•Strong interpersonal skills plus excellent communication, negotiation, logical, and analytical skills.
•Fluency in English and Portuguese with strong collaboration skills in a cross-functional global environment.
•Preferred: experience in in-category management or partner/agency-side work in Fashion/Beauty/Home&Living/Electronics/Healthcare categories.

Experience:3+ years

Skills:Interpersonal skillsCommunicationNegotiationAnalytical thinkingLogical thinkingCustomer service orientationCollaborationData-driven decision-making

Languages:EnglishPortuguese

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

9 hours ago

Commerce - Account Manager (Fashion/ Beauty/ Home&Living/ Electronics)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and manage Brazilian top business partners to kick off business across selected categories.
•Build and maintain partner relationships, negotiating and securing best deals based on campaigns.
•Help partners expand exposure by leveraging creators’ capabilities or building their own.
•Discover new collaborative opportunities aligned with partners’ short- and long-term plans.
•Maintain service quality provided by partners (e.g., cancellation/return rate and reviews) and use data to identify pain points and prioritize solutions.

Key Requirements

•3+ years of relevant working experience.
•Customer service orientation with experience in client-facing, relationship-based roles.
•Strong interpersonal skills plus excellent communication, negotiation, logical, and analytical skills.
•Fluency in English and Portuguese with strong collaboration skills in a cross-functional global environment.
•Preferred: experience in in-category management or partner/agency-side work in Fashion/Beauty/Home&Living/Electronics/Healthcare categories.

Experience:3+ years

Skills:Interpersonal skillsCommunicationNegotiationAnalytical thinkingLogical thinkingCustomer service orientationCollaborationData-driven decision-making

Languages:EnglishPortuguese

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn