Head of Sales, Strategic Accounts

Mapbox
United States
Workplace: RemoteFull timeUSD 357,000 - 483,000 annuallyFunction: SalesExperience: 8+ yearsSkills: ["Strategic planning","Executive communication","Commercial judgment","Relationship building","Cross-functional leadership"]

Own the commercial strategy and long-term growth of Mapbox’s largest, strategic enterprise accounts, driving retention, renewals, and expansion. Build and execute account plans tied to customer business priorities, technology strategy, and product roadmaps. Lead executive relationships across Product, Engineering, Procurement, Finance, and Legal, own complex renewals and negotiations, forecast performance, and coach a team of 8 Account Executives.

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Mapbox
Mapbox
2 days ago

Head of Sales, Strategic Accounts

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Job Summary

Own the commercial strategy and long-term growth of Mapbox’s largest, strategic enterprise accounts, driving retention, renewals, and expansion. Build and execute account plans tied to customer business priorities, technology strategy, and product roadmaps. Lead executive relationships across Product, Engineering, Procurement, Finance, and Legal, own complex renewals and negotiations, forecast performance, and coach a team of 8 Account Executives.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Director level

Key Responsibilities

  • •Own the commercial strategy and long-term growth of a portfolio of Mapbox’s largest strategic customers, accountable for retention, renewals, expansion, and account health.
  • •Develop and execute comprehensive strategic account plans connecting each customer’s priorities, technology strategy, and product roadmap to growth opportunities.
  • •Hire, coach, and develop a team of 8 Account Executives and build a team culture focused on customer value and commercial ownership.
  • •Own complex, high-value renewals and commercial negotiations, including pricing, usage commitments, contract structure, and multi-year agreements.
  • •Maintain forecasting and operational discipline across the portfolio, providing visibility into renewals, expansion opportunities, risks, and account strategy.

Pay and Benefits

Salary: USD 357,000 - 483,000 annually
Perks:Health InsuranceParental LeaveRemote WorkPaid LeaveRetirementFertility SupportPaid Volunteering

Key Requirements

  • •8+ years of people management experience in strategic account management, enterprise sales, or customer growth in complex enterprise technology environments.
  • •Proven success owning and growing a portfolio of large, complex, high-value enterprise customers, retaining and expanding recurring revenue.
  • •Experience building relationships with VP- and C-level executives and credibility with technical stakeholders across Product and Engineering.
  • •Demonstrated ability leading complex renewals, pricing conversations, multi-year agreements, and expansion negotiations (including usage/consumption-based models).
  • •Strong commercial judgment, forecasting/operational discipline, and the ability to navigate complex customer organizations with multiple decision-makers.
Experience:8+ yearsEnterprise technologyStrategic account managementEnterprise salesRecurring revenueUsage-based modelsLocation technologyDeveloper platformsCloud infrastructureMobilityLogisticsTelecommunications
Skills:Strategic planningExecutive communicationCommercial judgmentRelationship buildingCross-functional leadership

Company Brief

Mapbox
Provides a location platform of maps, APIs, SDKs and data for developers and enterprises to build custom maps, navigation, and location-aware applications across mobile, web, logistics, and automotive use cases.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Washington, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
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