Senior Strata External Claims Adjuster

Crawford & Company
Sydney, New South Wales
Full timeFunction: Insurance & ActuarialSkills: ["Communication","Customer service","Problem-solving","Report writing","Empathy"]

Senior Loss Adjuster responsible for managing Strata claims from start to finish, including on-site and desktop assessments, appointing trades, and providing clear, timely communications to stakeholders. You will handle complex strata losses, document decisions, and support a seamless end-to-end claim experience while upholding Crawford’s culture of integrity, growth, and customer service.

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Crawford & Company
Crawford & Company
7 months ago

Senior Strata External Claims Adjuster

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Senior Loss Adjuster responsible for managing Strata claims from start to finish, including on-site and desktop assessments, appointing trades, and providing clear, timely communications to stakeholders. You will handle complex strata losses, document decisions, and support a seamless end-to-end claim experience while upholding Crawford’s culture of integrity, growth, and customer service.
Location: Sydney, New South Wales
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Sr. Manager level

Key Responsibilities

  • •Deliver professional and excellent service when completing Strata site and desktop assessments, interacting with customers and clients
  • •Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to all stakeholders
  • •Clearly document all decisions made and reasons, including ownership details, reserve changes and acceptance/rejection of claims
  • •Strata experience as a Loss Adjuster
  • •Loss Adjusting qualifications preferred, or professional qualifications applicable to the Loss Adjusting industry

Pay and Benefits

Perks:Car AllowanceAnnual BonusPaid LeaveCompany Phone

Key Requirements

  • •Strata experience as a Loss Adjuster
  • •Loss adjusting qualifications preferred or professional qualifications in the Loss Adjusting industry
  • •Current and valid driver’s licence
  • •Proactive communication of advice, timeframes and claim progress to stakeholders
  • •Ability to deliver professional service during Strata site and desktop assessments
Experience:InsuranceClaimsStrataLoss adjusting
Skills:CommunicationCustomer serviceProblem-solvingReport writingEmpathy
Languages:English

Company Brief

Crawford & Company
Global provider of claims management, outsourcing, and risk services to insurers, brokers, and corporations, offering loss adjusting, managed repair, and specialty claims solutions across property, casualty, and workers' compensation.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 1941
WebsiteLinkedIn