Coordonnateur(trice) Relations Marchands Bilingue

Openlane
Canada
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer focus","Problem-solving","Teamwork","Strategic thinking","Communication"]

Support the sales force by managing key VIP dealer accounts, supervising daily project operations, and helping dealers meet performance goals. Coordinate auction logistics, support sales and financial processes (including “If Bids” and cheque handoffs), and act as a liaison across departments. Provide on-site insights and recommendations based on inventory and local competition. Use the Openlane CRM to log calls, generate reports, and train customers.

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Openlane
Openlane
7 hours ago

Coordonnateur(trice) Relations Marchands Bilingue

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Last checked: 1 day agoStatus: Live

Job Summary

Support the sales force by managing key VIP dealer accounts, supervising daily project operations, and helping dealers meet performance goals. Coordinate auction logistics, support sales and financial processes (including “If Bids” and cheque handoffs), and act as a liaison across departments. Provide on-site insights and recommendations based on inventory and local competition. Use the Openlane CRM to log calls, generate reports, and train customers.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Manage VIP dealer accounts and supervise daily project operations to help achieve performance objectives.
  • •Coordinate auction-day logistics, including vehicle signaling and reserving run numbers.
  • •Assist sales and financial processes, including resolving “If Bids,” supporting cheque handoffs, and ensuring reserve prices and statements are accurate.
  • •Work cross-functionally as a liaison between sales, dealer enrollment, and other departments to drive onboarding and updates.
  • •Use on-site inventory monitoring to provide sales recommendations and feedback to leadership based on local competition.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveMaternity LeaveParental LeaveLearning Budget

Key Requirements

  • •High school diploma or equivalent combination of experience and education.
  • •2 to 3 years of relevant experience in a customer service or administrative support role.
  • •Comfortable with technology and proficiency with Google Suite.
  • •Strong relationship skills: effective communication, enthusiasm, persuasion, and professionalism.
  • •Bilingual (French and English) for regular interactions with customers and colleagues.
Experience:2-3 yearsAutomotiveRemarketingCRMCustomer service
Education:High School
Skills:Customer focusProblem-solvingTeamworkStrategic thinkingCommunication
Languages:FrenchEnglish
Tech Stack:CRMGoogle SuiteSalesforceAMSVTraceOpenlane CRM

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn