PRADA Client Advisor (m/f/d), Roermond (Roermond, NL)

Prada Group
Netherlands
Full timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer focus","Relationship building"]

Deliver an extraordinary luxury client experience by acting as a Brand Ambassador and guiding customers in-store and on ecommerce. Exceed individual sales targets and KPI goals while demonstrating deep product knowledge and Prada brand expertise. Build long-lasting client relationships using the company CRM, resolve client complaints with support teams, and embrace an omnichannel mindset. Partner with Back of House to support daily store operations and maintain an organized stock room.

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FursaFursa
Prada Group
Prada Group
3 days ago

PRADA Client Advisor (m/f/d), Roermond (Roermond, NL)

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Last checked: 12 hours agoStatus: Live

Job Summary

Deliver an extraordinary luxury client experience by acting as a Brand Ambassador and guiding customers in-store and on ecommerce. Exceed individual sales targets and KPI goals while demonstrating deep product knowledge and Prada brand expertise. Build long-lasting client relationships using the company CRM, resolve client complaints with support teams, and embrace an omnichannel mindset. Partner with Back of House to support daily store operations and maintain an organized stock room.
Location: Netherlands
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming environment and provide excellent luxury service following the client journey ceremony.
  • •Drive sales performance by exceeding individual sales targets and KPI goals while serving customers in-store and on ecommerce.
  • •Demonstrate expert knowledge of products and Prada history, culture, and DNA, including advising customers on fashion trends and competitors.
  • •Capture and manage customer data in the company CRM to build and develop personalized relationships and future opportunities.
  • •Resolve client complaints when necessary, embrace the omnichannel mindset, and support store operations with the Back of House while maintaining stock room organization.

Key Requirements

  • •Similar experience within a luxury or premium brand
  • •Understanding of luxury customer service
  • •Experience building long-lasting relationships with clients
  • •Ability to work in a team as well as alone
  • •Fluency in English
Experience:LuxuryPremium retail
Skills:CommunicationInterpersonal skillsCustomer focusRelationship building
Languages:English
Tech Stack:CRMEcommerceDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn