Customer Specialist - Part Time

CarMax
North Carolina
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Deliver an iconic, customer-first experience as a Customer Specialist in Training, guiding customers through sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments, manage inventory check-in and reconciliation, and complete cosmetic inspections. Handle administrative paperwork, coordinate service appointments, and review repair order invoices for accuracy—all while following CarMax EH&S requirements and maintaining a clean, organized work area.

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FursaFursa
CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver an iconic, customer-first experience as a Customer Specialist in Training, guiding customers through sales, appraisals, test drives, and financing applications. Perform vehicle condition assessments, manage inventory check-in and reconciliation, and complete cosmetic inspections. Handle administrative paperwork, coordinate service appointments, and review repair order invoices for accuracy—all while following CarMax EH&S requirements and maintaining a clean, organized work area.
Location: North Carolina
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and document findings for appraisals and Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
  • •Coordinate service appointments and review repair order invoices for billing accuracy while collaborating across teams.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Strong communication skills to represent CarMax and its products
  • •Ability to build lasting relationships and create win-win solutions for customers
  • •Ability to accurately read, transcribe data, and lift up to 25 lbs
  • •High School Diploma or equivalent and a valid driver’s license
  • •Ability to manage multiple tasks, maintain attention to detail, and meet deadlines
Education:High School
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver’s license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn