Manufacturing Business Relationship Manager

Eaton
Raleigh, Charlotte, Columbia
Workplace: HybridFull timeUSD 165,000 - 242,000 annuallyFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Relationship-building","Problem-solving","Project management","Collaboration","Stakeholder influence"]

Serve as the primary IT partner and day-to-day business relationship manager for the ARS ETO-Programmatic organization. Lead IT execution and continuous improvement across programmatic engineering, program management, and build operations, translating business priorities into technology roadmaps and measurable outcomes. Support SAP S/4HANA deployment and adoption, align enterprise and divisional priorities, and resolve IT issues impacting engineering productivity, operations performance, and business transformation.

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Eaton
Eaton
2 weeks ago

Manufacturing Business Relationship Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the primary IT partner and day-to-day business relationship manager for the ARS ETO-Programmatic organization. Lead IT execution and continuous improvement across programmatic engineering, program management, and build operations, translating business priorities into technology roadmaps and measurable outcomes. Support SAP S/4HANA deployment and adoption, align enterprise and divisional priorities, and resolve IT issues impacting engineering productivity, operations performance, and business transformation.
Location: Raleigh, Charlotte, Columbia
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Serve as the primary IT relationship manager for ARS ETO-Programmatic leadership, partnering across engineering, program management, and operations teams.
  • •Act as the day-to-day IT leader and trusted advisor for programmatic engineering and build operations.
  • •Drive execution and continuous improvement of IT solutions supporting engineering, product development, and program management processes.
  • •Support SAP S/4HANA deployment and adoption activities by representing programmatic business requirements and workflows.
  • •Identify, prioritize, and resolve IT-related issues; translate business objectives into technology demand and project priorities while monitoring IT performance and service levels.

Pay and Benefits

Salary: USD 165,000 - 242,000 annually
Perks:Health InsuranceRetirement Benefits

Key Requirements

  • •Bachelor's degree from an accredited institution.
  • •Minimum of 10 years of experience in information technology, business systems, operations, process improvement, and/or engineering.
  • •Authorized to work in the United States without current or future employer sponsorship.
  • •3+ years of experience in an IT business relationship management/IT business partner/Plant IT/Manufacturing IT/Operations IT leadership role.
  • •Strong understanding of ERP systems, preferably SAP, and experience supporting engineering, manufacturing, build, or program-management environments.
Experience:10+ yearsManufacturingEngineeringProgram management
Education:Bachelor's
Skills:Relationship-buildingProblem-solvingProject managementCollaborationStakeholder influence
Tech Stack:SAP S/4HANASAPERPPLMMES

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn