Technical Support Engineer

SigNoz
India
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 3+ yearsSkills: ["Customer-focused","Learning mindset","Communication","Collaboration","Problem-solving"]

Join SigNoz as a DevOps Engineer focused on customer-facing observability and distributed systems. You’ll work with platform teams and SREs to implement OpenTelemetry instrumentation, optimize ClickHouse and Kubernetes deployments, and build tooling and processes that scale technical operations for customers and internal teams. You’ll contribute to an open-source project while growing into a leadership role as the customer engineering function is established.

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SigNoz
SigNoz
6 months ago

Technical Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join SigNoz as a DevOps Engineer focused on customer-facing observability and distributed systems. You’ll work with platform teams and SREs to implement OpenTelemetry instrumentation, optimize ClickHouse and Kubernetes deployments, and build tooling and processes that scale technical operations for customers and internal teams. You’ll contribute to an open-source project while growing into a leadership role as the customer engineering function is established.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Solve complex distributed systems problems and debug instrumentation issues across OpenTelemetry, ClickHouse, and Kubernetes deployments
  • •Collaborate directly with platform teams and SREs to implement observability solutions for customers
  • •Build tooling, automation, and processes to increase efficiency for customers and internal teams
  • •Scale technical operations by laying a strong foundation for a customer engineering function and eventual leadership
  • •Engage with the open-source community, contribute to SigNoz discussions, and help other engineers in the observability space

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •3+ years experience in DevOps, Platform Engineering, or SRE roles with production systems at scale
  • •Hands-on experience with observability tools such as SigNoz, Grafana, Prometheus, DataDog, or similar
  • •Production Kubernetes experience—managing clusters, troubleshooting deployments, networking and storage
  • •OpenTelemetry knowledge—instrumentation, collectors, and distributed tracing concepts
  • •Programming skills in Go, Python, or JavaScript and cloud platform expertise (AWS, GCP, or Azure) with infrastructure automation
Experience:3+ yearsDevopsObservabilityOpen sourceDistributed systems
Skills:Customer-focusedLearning mindsetCommunicationCollaborationProblem-solving
Tech Stack:OpenTelemetryClickHouseKubernetesGrafanaPrometheusDataDogGoPythonJavaScriptAWSGCPAzure

Company Brief

SigNoz
Develops an open-source observability platform for monitoring and troubleshooting applications, offering metrics, traces, and logs with self-hosted and cloud options to help engineering teams instrument and analyze performance.
Industry: Developer Tools
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: Bengaluru, India
Founded: 2020
WebsiteLinkedIn