Associate Manager PT under 20 hours - World Trade Center

Samsonite
New York
Workplace: OnsitePart timeUSD 20 - 22 hourlyFunction: OtherSkills: ["Client service","Leadership","Coaching","Communication","Conflict de-escalation"]

Drive luxury client experience while leading sales performance and KPI metrics for the store. Coach and develop associates through roleplay, training, and feedback, supporting the Store Manager with onboarding and quarterly goal-setting. Maintain strong client relationships through exceptional service, event execution, visual merchandising standards, and compliance with policies, including accurate timecards and training requirements.

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FursaFursa
Samsonite
Samsonite
4 days ago

Associate Manager PT under 20 hours - World Trade Center

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive luxury client experience while leading sales performance and KPI metrics for the store. Coach and develop associates through roleplay, training, and feedback, supporting the Store Manager with onboarding and quarterly goal-setting. Maintain strong client relationships through exceptional service, event execution, visual merchandising standards, and compliance with policies, including accurate timecards and training requirements.
Location: New York
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales and store baseline goals, driving conversion, DPT, UPT, and client data capture KPIs.
  • •Plan, prioritize, and champion change through initiative and strategic thinking; complete assigned tasks and meet deadlines.
  • •Train and develop others through roleplay, coaching, and monitoring store associate training; support the Store Manager and complete quarterly personal goal-setting.
  • •Provide strong written and verbal communication, build client relationships, de-escalate situations calmly, and collaborate effectively with the team.
  • •Ensure compliance and client experience by managing timecards for payroll accuracy, maintaining training requirements, following policies, and executing visual merchandising and event strategies.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Work-life BalanceTrainingEmployee DiscountSick TimeEap401k

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPIs.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Ability to lead by example with strong integrity, initiative, and time management skills.
  • •Experience collaborating in a team environment and openness to feedback.
Experience:Luxury retail
Skills:Client serviceLeadershipCoachingCommunicationConflict de-escalation

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn