Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- New York, NY

American Express
New York
Workplace: HybridInternshipUSD 24.05 - 63 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Analytical thinking","Problem-solving","Collaboration","Leadership"]

Support product strategy and discovery for enterprise technology and digital platform initiatives. Partner with product managers, engineers, designers, data analysts, architects, and business stakeholders to define opportunities, document user stories and acceptance criteria, run customer research and usability testing, and prioritize based on value, feasibility, and risk. Help establish KPIs, dashboards, and launch measurement while applying responsible AI and human-in-the-loop practices to improve customer and colleague experiences.

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American Express
American Express
5 days ago

Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- New York, NY

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Last checked: 18 hours agoStatus: Live

Job Summary

Support product strategy and discovery for enterprise technology and digital platform initiatives. Partner with product managers, engineers, designers, data analysts, architects, and business stakeholders to define opportunities, document user stories and acceptance criteria, run customer research and usability testing, and prioritize based on value, feasibility, and risk. Help establish KPIs, dashboards, and launch measurement while applying responsible AI and human-in-the-loop practices to improve customer and colleague experiences.
Location: New York
Workplace: Hybrid
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Partner with product managers, engineers, designers, data analysts, architects, and business stakeholders to support product strategy, discovery, roadmap planning, and product decisions.
  • •Define customer or colleague problems, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts.
  • •Conduct customer discovery and user research, usability testing, and synthesize qualitative and quantitative insights to inform product decisions.
  • •Support prioritization by evaluating customer value, business value, technical feasibility, risk, effort, and evidence from data.
  • •Collaborate to define KPIs and launch measurement, and analyze customer/product/operational/business data to identify trends and improvement opportunities.

Pay and Benefits

Salary: USD 24.05 - 63 hourly
Perks:Wellness StipendCounselling SupportRemote Work

Key Requirements

  • •Currently enrolled in a full-time Master’s degree program in a relevant field (Business, Information Systems, Computer Science, Engineering, Business Analytics, Product Management, Economics, or similar).
  • •Demonstrated interest in technology, product management, digital products, customer experience, AI-enabled products, data-informed decision-making, or enterprise platform concepts.
  • •Strong analytical and problem-solving skills to interpret data, evaluate information, identify patterns, form hypotheses, and make clear recommendations.
  • •Strong written and verbal communication skills for explaining ideas, product decisions, insights, risks, and recommendations to technical and non-technical audiences.
  • •Experience through coursework, projects, internships, research, student organizations, or extracurricular activities showing leadership, organization, customer focus, product-oriented thinking, data literacy, or technical fluency.
Experience:Digital productsCustomer experienceAIEnterprise platformsPayments
Education:Bachelor's
Skills:CommunicationAnalytical thinkingProblem-solvingCollaborationLeadership
Languages:US
Tech Stack:AgileLeanScrumKanbanJiraConfluenceFigmaMiroExcelPowerPointTableauPower BIAPIsSDLCUser stories

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn