Relationship Officer, Commercial Banking

KeyCorp
Michigan
Workplace: HybridFull timeUSD 57,000 - 87,000 annuallyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: bachelorsSkills: ["Attention to detail","Risk mitigation","Client service"]

Provide commercial banking support for an assigned client book by coordinating account setup and maintenance, handling loan/fee and overdraft resolutions, and submitting service requests. Partner closely with relationship managers, credit partners, and operations teams to respond to client inquiries, clear delinquencies, and ensure timely, accurate completion. Support compliance for deposit and loan servicing by assisting with audit/GRC testing and following BSA/AML, USA PATRIOT Act, and OFAC requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
KeyCorp
KeyCorp
3 days ago

Relationship Officer, Commercial Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide commercial banking support for an assigned client book by coordinating account setup and maintenance, handling loan/fee and overdraft resolutions, and submitting service requests. Partner closely with relationship managers, credit partners, and operations teams to respond to client inquiries, clear delinquencies, and ensure timely, accurate completion. Support compliance for deposit and loan servicing by assisting with audit/GRC testing and following BSA/AML, USA PATRIOT Act, and OFAC requirements.
Location: Michigan
Workplace: Hybrid
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Coordinate setup of new accounts and maintenance/closure of existing deposit accounts for an assigned client book.
  • •Work with relationship managers, credit partners, and NSF teams to resolve overdrafts/insufficient funds and loan/fee delinquencies.
  • •Respond to client inquiries end-to-end, determine appropriate next steps, and direct resources to clear delinquent status.
  • •Submit and coordinate follow-up on service requests for DDA and other general service needs with internal partners and clients.
  • •Provide requested information for GRC testing and internal/external audits and support compliance for deposit and loan-related matters.

Pay and Benefits

Salary: USD 57,000 - 87,000 annually

Key Requirements

  • •Bachelor's Degree or equivalent experience.
  • •1+ years of previous experience with commercial banking support functions.
  • •Minimum two years of experience or equivalent understanding of commercial lending principles, products, and client needs.
  • •Proficiency in setting up, maintaining, and closing commercial deposit accounts and resolving loan-related servicing issues.
  • •Familiarity with treasury solutions (cash management, liquidity services, payment systems) and strong knowledge of applicable federal/state banking compliance and BSA/AML requirements.
Experience:1+ yearsCommercial bankingCommercial lending
Education:Bachelor's
Skills:Attention to detailRisk mitigationClient service

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn