Customer Experience Banker-(Coloma, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships. Provide excellent customer service, accurately process transactions, and educate customers on consumer deposit products. Proactively grow accounts through a disciplined sales process, follow-up, outbound calling, and referrals, while referring customers to other bank areas. Follow operational, security, risk, and regulatory policies and procedures.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker-(Coloma, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships. Provide excellent customer service, accurately process transactions, and educate customers on consumer deposit products. Proactively grow accounts through a disciplined sales process, follow-up, outbound calling, and referrals, while referring customers to other bank areas. Follow operational, security, risk, and regulatory policies and procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and their needs.
  • •Grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships and partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma/GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn