Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem solving","Customer service","Multitasking"]

Greet customers in the branch and help them complete simple transactions using digital tools such as the mobile app and ATMs. Provide personalized guidance, answer questions, educate customers on Citizens products and benefits, and connect customers to Bankers when a next step is needed. Follow all financial policies, cash-handling procedures, and state/local laws and regulations while delivering exceptional, customer-centric service.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Greet customers in the branch and help them complete simple transactions using digital tools such as the mobile app and ATMs. Provide personalized guidance, answer questions, educate customers on Citizens products and benefits, and connect customers to Bankers when a next step is needed. Follow all financial policies, cash-handling procedures, and state/local laws and regulations while delivering exceptional, customer-centric service.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and provide a welcoming service experience.
  • •Demonstrate how to use the mobile app and ATMs to complete simple transactions.
  • •Provide personalized advice and solutions to help customers meet financial goals.
  • •Educate customers on Citizens products and benefits and respond to questions/concerns.
  • •Follow all cash-handling procedures and applicable laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products/services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfortable using digital technology to support branch operations and work branch hours (including weekends/evenings).
Education:High School
Skills:ListeningCommunicationProblem solvingCustomer serviceMultitasking
Languages:US
Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website