Operations Manager (AU)

Aramex
Australia
Full timeFunction: Business OperationsSkills: ["Influencing","Conflict resolution","Problem solving","Leadership","Process improvement","Time management","Negotiation"]

Lead Aramex Nelson’s regional operational performance across depots, courier franchise relationships, and service delivery. You’ll manage daily depot operations for efficient freight movement, drive KPI and service targets, oversee budgets and P&L exception reporting, and ensure compliance with policies, franchise agreements, and regulatory requirements. Acting as the regional Health & Safety lead, you’ll coach teams and implement continuous improvement to raise productivity, profitability, and customer satisfaction.

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Aramex
Aramex
7 hours ago

Operations Manager (AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead Aramex Nelson’s regional operational performance across depots, courier franchise relationships, and service delivery. You’ll manage daily depot operations for efficient freight movement, drive KPI and service targets, oversee budgets and P&L exception reporting, and ensure compliance with policies, franchise agreements, and regulatory requirements. Acting as the regional Health & Safety lead, you’ll coach teams and implement continuous improvement to raise productivity, profitability, and customer satisfaction.
Location: Australia
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and develop depot teams, company drivers, customer service teams, and Courier Franchisees.
  • •Drive operational performance to achieve service and KPI targets.
  • •Manage daily depot operations to ensure efficient freight movement and service delivery.
  • •Build strong relationships with Courier Franchisees and support their ongoing success.
  • •Oversee operational budgets, costs, P&L exception reporting, and ensure compliance with company policies, franchise agreements, and regulatory requirements.

Key Requirements

  • •Proven experience leading large and diverse operational teams.
  • •Strong leadership skills to motivate and influence others.
  • •Results-driven approach with strong commercial acumen.
  • •Excellent communication and relationship-building skills.
  • •Analytical and problem-solving capabilities, with logistics/transport/courier/freight or operational leadership experience highly regarded.
Experience:LogisticsTransportCourierFreight
Skills:InfluencingConflict resolutionProblem solvingLeadershipProcess improvementTime managementNegotiation

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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