IT Support Administrator I

Affirm
New York
Workplace: OnsiteFull timeUSD 80,000 - 100,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Troubleshooting","Problem-solving","Documentation","Proactive learning","Communication"]

Support end users across Affirm’s New York City office and remotely by troubleshooting devices, enterprise applications, and IT infrastructure. Maintain and secure systems with a strong focus on compliance, including endpoint and email security, malware monitoring, and enforcing IT policy. Help manage ticketing workflows, provisioning/deprovisioning, SaaS tools, and AV/Zoom Rooms hardware, while occasionally supporting local network infrastructure and enterprise assets like servers and desktops.

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Affirm
Affirm
3 days ago

IT Support Administrator I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support end users across Affirm’s New York City office and remotely by troubleshooting devices, enterprise applications, and IT infrastructure. Maintain and secure systems with a strong focus on compliance, including endpoint and email security, malware monitoring, and enforcing IT policy. Help manage ticketing workflows, provisioning/deprovisioning, SaaS tools, and AV/Zoom Rooms hardware, while occasionally supporting local network infrastructure and enterprise assets like servers and desktops.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Locally support and troubleshoot users within the NYC office.
  • •Remotely support and troubleshoot end users’ problems.
  • •Educate on and enforce IT compliance and policy obligations.
  • •Maintain Zoom Rooms and AV hardware in conference rooms.
  • •Monitor for security threats and malware, and maintain enterprise systems and IT assets such as servers and desktops.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionEquity

Key Requirements

  • •Experience with macOS administration and support.
  • •Ability to troubleshoot and improvise to find immediate solutions.
  • •Experience managing formal ticketing systems.
  • •Experience administering SaaS technologies and managing enterprise systems and IT assets.
  • •Experience with enterprise security, including endpoint security, email security tools, and mobile device management technologies.
Skills:TroubleshootingProblem-solvingDocumentationProactive learningCommunication
Certifications:Apple Certified AssociateACSP
Languages:English
Tech Stack:MacOSWindowsZoom RoomsAV hardwareSaaSGoogle for BusinessPrintersNetwork devicesServersDesktopsDisk encryptionOS firewallsEndpoint securityEmail securityMobile device management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Affirm
Provides point-of-sale lending and buy-now-pay-later (BNPL) solutions for consumers and merchants, enabling installment payments, consumer financing, and embedded financial services through APIs and partnerships with retailers and platforms.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn