Principal Presales Engineer

Twilio
United States
Workplace: RemoteFull timeUSD 138,872 - 192,880 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: mastersSkills: ["Communication","Presenter","Storytelling","Trusted advisor","Problem-solving","Mentoring"]

Lead technical pre-sales for Twilio’s ISV segment, driving technical win and best product fit through discovery, demos, Proof-of-Concepts, RFPs, and design documentation. Build trusted-advisor relationships by translating customer communications needs into recommended solutions using Twilio APIs, including presenting interactive product demonstrations for technical and nontechnical stakeholders. Operate autonomously on complex opportunities while mentoring Solutions Engineers and supporting architectural decisions.

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FursaFursa
Twilio
Twilio
4 days ago

Principal Presales Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead technical pre-sales for Twilio’s ISV segment, driving technical win and best product fit through discovery, demos, Proof-of-Concepts, RFPs, and design documentation. Build trusted-advisor relationships by translating customer communications needs into recommended solutions using Twilio APIs, including presenting interactive product demonstrations for technical and nontechnical stakeholders. Operate autonomously on complex opportunities while mentoring Solutions Engineers and supporting architectural decisions.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on pre-sales activities such as opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, and enablement sessions.
  • •Lead the technical and product sale by recommending best-practice solutions and guiding customers on how to use Twilio’s APIs.
  • •Drive discovery to understand customer technical pains and design, demonstrate, and present innovative solutions to solve business challenges.
  • •Build and present highly interactive, complex customer product demonstrations for technical and nontechnical stakeholders while strengthening customer relationships.
  • •Provide autonomous leadership on technical sides of all but the most complex opportunities, including mentoring less experienced Solutions Engineers and contributing to architectural decisions.
Travel: Medium travel

Pay and Benefits

Salary: USD 138,872 - 192,880 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •8+ years of pre-sales experience selling complex, technical products (or 10+ years supporting technical products with customer-facing experience in delivery or consulting).
  • •Excellent communication and presentation skills to gain audience confidence.
  • •Ability to build a deep understanding of customers’ communications needs and guide them to technical solutions.
  • •Previous software development experience or working knowledge in areas such as Telecom, SIP, Contact Center, or Security.
  • •Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Experience:8+ years
Education:Master's in Engineering, Mathematics, Computer Science
Skills:CommunicationPresenterStorytellingTrusted advisorProblem-solvingMentoring
Tech Stack:APIsTelecomSIPContact CenterSecurityAmazon Web ServicesGoogle CloudMicrosoft Azure

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn