Zendesk

2 months ago

Senior Commercial Account Executive (Indonesia Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Senior Account Executive responsible for driving top-line revenue growth in a B2B SaaS environment, focusing on acquiring new commercial customers and expanding existing relationships within the Indonesia market. You will source and own your pipeline, manage complex sales cycles, cross-sell, and build executive-level partnerships while collaborating with internal teams to optimize sales execution.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
•Take ownership of net new logo acquisition as the primary driver of success in this role, proactively sourcing and building your own pipeline of opportunities.
•Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
•Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
•Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.

Travel: Low travel

Key Requirements

•BA/BS degree or equivalent experience
•8+ years of B2B SaaS sales experience, preferably in the Customer Experience industry, with a track record of exceeding targets
•Bilingual in English and Bahasa Indonesia
•Proven ability to build and scale a personal pipeline of new business opportunities
•Experience navigating complex sales cycles and renewals, including multi-month value-centric processes

Experience:8+ yearsSaaSCustomer ExperienceB2B

Education:Bachelor's

Skills:CommunicationNegotiationPresentationRelationship-buildingProblem-solving

Languages:EnglishBahasa Indonesia

Tech Stack:SalesforceClari

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

2 months ago

Senior Commercial Account Executive (Indonesia Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
•Take ownership of net new logo acquisition as the primary driver of success in this role, proactively sourcing and building your own pipeline of opportunities.
•Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
•Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
•Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.

Travel: Low travel

Key Requirements

•BA/BS degree or equivalent experience
•8+ years of B2B SaaS sales experience, preferably in the Customer Experience industry, with a track record of exceeding targets
•Bilingual in English and Bahasa Indonesia
•Proven ability to build and scale a personal pipeline of new business opportunities
•Experience navigating complex sales cycles and renewals, including multi-month value-centric processes

Experience:8+ yearsSaaSCustomer ExperienceB2B

Education:Bachelor's

Skills:CommunicationNegotiationPresentationRelationship-buildingProblem-solving

Languages:EnglishBahasa Indonesia

Tech Stack:SalesforceClari

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor