IT Support Specialist

Beumer Group
Netherlands
Workplace: OnsiteFull timeEUR 2,800 - 3,600 monthlyFunction: Customer Support (Service Desk)Skills: ["Customer-oriented","Proactive","Independent","Analytical","Communication"]

Provide first-line IT support for employees across the Benelux organization, ensuring a secure, stable, and user-friendly IT environment. Troubleshoot connectivity, network, access rights, performance issues, and hardware/software problems across devices like laptops, printers, scanners, handhelds, and servers. Manage user accounts, onboarding/offboarding, and IT tickets, while contributing to IT process and service improvements and supporting needed IT projects.

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FursaFursa
Beumer Group
Beumer Group
1 month ago

IT Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide first-line IT support for employees across the Benelux organization, ensuring a secure, stable, and user-friendly IT environment. Troubleshoot connectivity, network, access rights, performance issues, and hardware/software problems across devices like laptops, printers, scanners, handhelds, and servers. Manage user accounts, onboarding/offboarding, and IT tickets, while contributing to IT process and service improvements and supporting needed IT projects.
Location: Netherlands
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide IT technical support to employees within the Benelux organization as the first point of contact.
  • •Troubleshoot connectivity, network outages, access rights, performance issues, and other IT questions.
  • •Create, manage, and maintain user accounts and access rights, including onboarding and offboarding processes.
  • •Install, configure, and maintain IT hardware and software, including upgrades and updates.
  • •Log, follow up, and resolve IT tickets, and assist where needed with IT projects and user training.

Pay and Benefits

Salary: EUR 2,800 - 3,600 monthly
Perks:Paid LeavePensionTravel Allowance

Key Requirements

  • •MBO work-and-thinking level; preferably an IT-related education and/or relevant work experience.
  • •Experience with Microsoft Office and common business applications.
  • •Hands-on experience with Microsoft 365, Windows 10/11, Intune/Matrix42, and Azure AD (Entra ID).
  • •Basic knowledge of VPN solutions.
  • •Good command of Dutch and English; French is a plus.
Skills:Customer-orientedProactiveIndependentAnalyticalCommunication
Languages:DutchEnglishFrench
Tech Stack:Microsoft OfficeMicrosoft 365Windows 10Windows 11IntuneMatrix42Azure ADEntra IDVPNISO27001

Company Brief

Beumer Group
Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Beckum, Germany
Founded: 1935
WebsiteLinkedIn