Universal Banker - Route 85

Truist Financial
Maryland
Workplace: OnsiteFull timeUSD 45,760 - 54,500 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Customer service","Multitasking","Risk awareness","Compliance"]

Provide timely, accurate processing of client transactions while delivering a high-quality client experience. Educate customers on digital, self-service banking solutions (including ATMs, Online and Mobile banking). Support sales and service by making outbound calls, identifying client needs and offers, and connecting prospects to the right team members. Participate in retail community leadership routines, maintain compliance with controls and risk policies, and assist with new account openings and problem resolution.

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Truist Financial
Truist Financial
1 month ago

Universal Banker - Route 85

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality client experience. Educate customers on digital, self-service banking solutions (including ATMs, Online and Mobile banking). Support sales and service by making outbound calls, identifying client needs and offers, and connecting prospects to the right team members. Participate in retail community leadership routines, maintain compliance with controls and risk policies, and assist with new account openings and problem resolution.
Location: Maryland
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a consistent, high-quality client experience while completing complex and standardized transactions and handling monies assigned.
  • •Educate clients on digital self-service solutions, including ATMs, Online and Mobile banking.
  • •Support sales outreach through outbound calls, identifying client needs/offers, and referring clients to appropriate specialists.
  • •Apply Integrated Relationship Management (IRM) principles to deliver Truist expertise and solutions to client needs.
  • •Follow internal controls, operational procedures, and risk management policies; serve as secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 54,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
  • •Ability to master personal computer (PC) keyboard and branch automation software, multi-task under time constraints, and work weekends/extended hours as needed.
Experience:BankingClient serviceTeller
Education:High School
Skills:Interpersonal communicationCustomer serviceMultitaskingRisk awarenessCompliance
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPersonal computer (PC)

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn