Operations Manager

DP World
United Kingdom
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["People leadership","Coaching","Communication","Stakeholder management","Decision-making"]

Lead the day-to-day operations of a multi-user warehouse site in Coventry, ensuring safe, efficient, and customer-focused performance. You’ll manage and develop Team Leaders and Supervisors, deliver operational KPIs across productivity, quality, service, and cost, and drive continuous improvement initiatives. Monitor warehouse processes, inventory, and administrative functions, and act as the operational lead for customer-related activities while collaborating with Quality, Health & Safety, Finance, and site leadership.

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DP World
DP World
1 day ago

Operations Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the day-to-day operations of a multi-user warehouse site in Coventry, ensuring safe, efficient, and customer-focused performance. You’ll manage and develop Team Leaders and Supervisors, deliver operational KPIs across productivity, quality, service, and cost, and drive continuous improvement initiatives. Monitor warehouse processes, inventory, and administrative functions, and act as the operational lead for customer-related activities while collaborating with Quality, Health & Safety, Finance, and site leadership.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead day-to-day warehouse operations to ensure safe, efficient, and customer-focused performance.
  • •Manage and develop Team Leaders and Supervisors to create an engaged, high-performing team.
  • •Deliver operational KPIs across productivity, quality, service, and cost.
  • •Drive continuous improvement initiatives to enhance operational performance.
  • •Monitor warehouse processes, inventory, and administrative functions; act as operational lead for customer-related activities.

Key Requirements

  • •Experience leading warehouse or contract logistics operations in an Operations Manager capacity.
  • •Strong people leadership and coaching skills to manage Team Leaders and Supervisors.
  • •Experience working with Warehouse Management Systems (WMS) and Microsoft Office.
  • •Desireable experience with new site/customer launches.
  • •Passion for continuous improvement with a focus on measurable operational results.
Experience:Warehouse operationsContract logisticsContinuous improvementCustomer serviceOperational KPIs
Skills:People leadershipCoachingCommunicationStakeholder managementDecision-making
Tech Stack:Warehouse Management Systems (WMS)Microsoft Office

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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Glassdoor: 3.6
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